Ironshield Home Protection 
Terms of Use

 

Effective Date: March 2025
 

Welcome to Ironshield Home Protection (“IHP,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website located at www.ironshieldhomeprotection.com, our related mobile applications (if applicable), and all products, services, and communications offered by IHP (collectively, the “Services”).
 

By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our website or Services.

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1. Eligibility​

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You must be at least 18 years old and capable of entering into a legally binding contract to use our Services. By using our website, you represent that you meet this requirement.

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2. Services Overview

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Ironshield Home Protection provides home protection plans and related products designed to assist homeowners in managing repair and replacement costs for covered home systems and appliances. The availability and scope of our Products and Services may vary by location, plan type, or eligibility requirements.

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Your use of our Services, including any purchase of a home protection plan, is also subject to the specific terms and conditions of that plan or agreement.

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3. Account Registration​

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Certain features of the IHP website or Services may require registration or the creation of an account. When registering, you agree to:

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• Provide accurate, current, and complete information.

• Maintain the confidentiality of your account credentials.

• Accept responsibility for all activities occurring under your account.

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We reserve the right to suspend or terminate any account that violates these Terms or our Privacy Policy.

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4. Authorized Use

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You agree to use our website and Services only for lawful purposes and in accordance with these Terms. You agree not to:

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• Use the website in a way that violates any law or regulation.

• Engage in any activity that interferes with or disrupts the website’s functionality.

• Use automated systems (like bots or scrapers) without prior written consent.

• Impersonate any person or entity, or misrepresent your affiliation with IHP.

• Attempt to gain unauthorized access to any systems or data.

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Any unauthorized use may result in suspension or legal action.

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5. Intellectual Property Rights

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All content, materials, trademarks, service marks, logos, text, graphics, images, designs, and other intellectual property available through IHP’s Services are the exclusive property of Ironshield Home Protection or its licensors.

You are granted a limited, non-transferable, non-exclusive license to access and use our Site and Services for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise exploit any content from IHP without our prior written permission.

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6. User-Generated Content

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If you post, submit, or share content (including reviews, feedback, comments, or testimonials), you grant IHP a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, display, distribute, and create derivative works of such content for any lawful purpose.

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You agree that your submissions:

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• Will not violate any law or third-party rights;

• Will not contain defamatory, obscene, or otherwise inappropriate material;

• Will not include commercial solicitations or spam.

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IHP reserves the right, but not the obligation, to monitor and remove any content we deem inappropriate.

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7. Privacy

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Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

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8. Electronic Communications and Consent

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By providing your contact information to IHP, you consent to receive communications from us, including emails, phone calls, text messages (SMS), and other notifications regarding your account, transactions, and promotional offers.

You can opt out of promotional communications at any time by following the instructions in our Privacy Policy. However, transactional or account-related communications may still be sent as needed.

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9. Third-Party Services and Links

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Our Site may contain links to third-party websites or services that are not controlled by IHP. We are not responsible for the content, policies, or practices of such third parties. Accessing third-party sites is at your own risk, and their use is governed by their own terms and privacy policies.

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10. Disclaimers

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The IHP website and Services are provided on an “as-is” and “as-available” basis, without warranties of any kind, express or implied.

We do not guarantee that our Services will be uninterrupted, error-free, or free of viruses or harmful components. To the fullest extent permitted by law, IHP disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

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11. Limitation of Liability

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To the fullest extent permitted by law:

• IHP, its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of (or inability to use) our Services, including but not limited to lost profits, data loss, or business interruption.

• Our total liability for any claim related to your use of our Services will not exceed the amount you paid (if any) for the Service giving rise to the claim.

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Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.

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12. Indemnification

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You agree to indemnify, defend, and hold harmless Ironshield Home Protection, its affiliates, officers, directors, employees, and agents from any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from:

• Your use of or access to our Services;

• Your violation of these Terms;

• Any content or materials submitted by you;

• Your infringement of any rights of another party.

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13. Termination

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We may suspend or terminate your access to our Services at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, all rights granted to you will immediately cease, and you must stop using our Services.

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14. Changes to These Terms

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IHP reserves the right to update or modify these Terms at any time. The updated version will be posted on our website with a new “Effective Date.” Continued use of the Services after the posting of any changes constitutes your acceptance of those changes.

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15. Governing Law and Dispute Resolution

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These Terms and any disputes arising from your use of our Services shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to conflict of law principles.

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Any dispute, claim, or controversy arising out of or relating to these Terms or our Services shall be resolved through binding arbitration conducted in St. Louis, Missouri, in accordance with the rules of the American Arbitration Association.

You agree that you will not bring or participate in any class action or representative proceeding against IHP.

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16. Contact Information

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If you have questions or concerns regarding these Terms, please contact us at:

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Ironshield Home Protection
5850 Macklind Ave, Unit #MAILBOX
St. Louis, MO 63109
Phone: 1(855)814-6693
Email: support@ironshieldhomeprotection.com
Website: www.ironshieldhomeprotection.com